return policy
- Send back the item(s) you wish to return per the instructions provided by our Customer Care Representative.
- Include your Order Number and/or a copy of the packing slip
- Please also provide a written reason for your return.
- The credit card you used for the original purchase will be reimbursed the price you originally paid for the returned item(s), less shipping.
In most cases this credit should appear on your card in the next regular billing cycle.
- Any returns of items that you received as a gift will be issued in the form of an online ImagineToys.com eGift card in lieu of a refund.
- All returned merchandise must be in its original condition, unused, and with original tags and packaging.
- Returns made more than 90 days past the original purchase date will be honored in the form of an online ImagineToys.com eGift card in lieu of a refund.
Please send returned merchandise to:
imagine toys returns
ATTN: customer service
61 clark rd n
Battle Creek, Michigan 49037