ImagineToys Logo

shipping information

Your order will be processed as soon as your pay method is approved, and all order information is verified for accuracy.

Most in-stock orders ship the next business day. In the event of a delay, we will notify you by email. Orders shipped to the 48 contiguous states should arrive within 5-7 business days from the day it ships from our warehouse. Orders placed during the weekend will ship the following Tuesday, unless it is a holiday. We do not ship to P.O. Boxes, APO, FPO, or foreign countries. * Note: Items ordered together may not arrive in the same box.

Your order will be processed as soon as your pay method is approved, and all order information is verified for accuracy.

Most in-stock orders ship the next business day. In the event of a delay, we will notify you by email. Orders shipped to the 48 contiguous states should arrive within 5-7 business days from the day it ships from our warehouse. Orders placed during the weekend will ship the following Tuesday, unless it is a holiday. We do not ship to P.O. Boxes or foreign countries. Note: Items ordered together may not arrive in the same box.


Shipping Method

Estimated Delivery Date

Ground ServiceShipping costs will be calculated based on the weight and dimensions of the items in your shopping cart. We ship most in-stock items by the next business day. In the event of a delay, we will notify you by email. Orders placed during the weekend will ship the following Tuesday, unless it is a holiday. Orders shipped to the 48 contiguous states should arrive within 2-5 business days from the day they ship from our warehouse. Note: Items ordered together may not arrive in the same box.
USPS Priority MailShipments will arrive in 5 - 7 days. For an additional fee we can ship your order via Priority Shipping to most destinations within the 48 contiguous states. We ship most in-stock items by the next business day. In the event of a delay, we will notify you by email. Orders placed during the weekend will ship the following Tuesday, unless it is a holiday. Orders shipped to the 48 contiguous states should arrive within 1-2 business days from the day it ships from our warehouse. * Note: Items ordered together may not arrive in the same box.
Express ShippingFor an additional fee we can ship your order via UPS 2nd-Day or Next-Day Air. 2nd-day and Next-Day refer to BUSINESS days. We ship most in-stock items by the next business day. In the event of a delay, we will notify you by email. Orders placed during the weekend will ship the following Tuesday, unless it is a holiday. Note: Items ordered together may not arrive in the same box.
Next Day DeliveryGuaranteed within 1 business day
Available to most destinations. Orders placed by Noon EST will be delivered by the end of the following business day for an additional fee.

Back Orders
In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by email.

Drop Shipped Items
All items that are shipped directly from the manufacturer require up to 3 weeks for delivery. These items cannot be express shipped, or shipped outside of the 48 contiguous states. Drop-shipped items are excluded from free shipping promotions. Shipping is via Ground Service (2nd-Day and Next Day when allowable) only. Please see the product detail page for product-specific information.

Oversize Items
The weight and size of some larger items cost more for us to ship. Therefore, these large items have an oversize surcharge; this charge is listed on the product detail page and is in addition to regular shipping charges. We reserve the right to exclude oversize items from free shipping promotions.

Canadian and Internationally-Bound Shipments
Shipments bound for Canada or any country outside the U.S. and its territories may be subject to additional duty/tariff as they cross the international border. The duty/tariff is the responsibility of the purchaser and in no way is www.imaginetoys.com liable to disclose or pay these taxes. Please refer to the destination country's trade agreement with the product's country of origin for more information. To obtain country of origin information, please inquire via email to customercare@imaginetoys.com.

Free Shipping Promotions
Free shipping offers are for Ground Service, apply to the contiguous U.S. states only and exclude sale merchandise, oversize articles and drop shipped items. Other exclusions may apply.

testimonials

I am a foster parent with two special needs foster children. One is 23 months with cerebral palsy and the other is 7 and has significant developmental delays and is blind, etc. It is so exciting to get a catalog filled such great material for them. Kudos to you. I cant wait for it to come!
by: Alisa S.

Thank you for making shopping easy by selling so many wonderful toys to choose from!
by: Andrew A.

It's truly rare these days that a company not only stands behind its products, but also its customers. I have ordered a number of times from Imagine Toys, and will continue to do so for a long time to come. Everyone I have dealt with, whether through email, chat box, or on the phone, has been so pleasant and accommodating. It truly means a lot. Many thanks,
by: Cheryl P.

100%

satisfaction


if you don't
absolutely love it,
we'll take it back.

 
secure shopping


ImagineToys.com is upfront
Online shopping
contact us

  • by email:
    customercare@imaginetoys.com

  • by phone:
    (888) 777-1641

  • location:
    61 clark road north
    battle creek, Michigan 49037
© 2014 & trademarks licensed by imaginetoys.com all rights reserved.

Ecommerce Software by AmeriCommerce