About Us
By choosing to spend a little time on our website you are introducing yourself to some of the most imaginative and challenging products available anywhere! We strive to offer unique toys and accessories that are fresh and different from what you might find at a mass-market toy store. Each product has been pre-selected by our knowledgeable and concerned experts who are intent on providing a safe, educational play experience. Our experts are parents themselves and have taken the time to test products with children of appropriate age to ensure quality, durability and enjoyment of our items.
Shop by department, age, brand, or gender, you will find numerous products for each category. Simply put, we provide activity kits, books, music, games, videos, furniture and toys that inspire the imagination while building confidence and strong, quick minds. As proof, prestigious toy award organizations, such as Dr. Toy, Parents' Choice, Family Fun, and The National Parenting Center, have recognized and awarded many of our products for their quality, ingenuity, and educational value. Our award winning products may be viewed by clicking the award links. The result of being so unique and mission-oriented is an online service that provides a refreshing alternative to mass-market retailers.
Our website is designed with your ease of use in mind. You may browse products by department or use the gift finder to find the perfect gift based on gender, age, and developmental skill. Or, you may use the search option if you already know what you are looking for. Our Wish List even makes it easy for a child to mark the products they like best. We hope you find imaginetoys.com a pleasant place to visit.
Return Policy
Please let us know the reason for the return within 90 days from date of purchase, and instructions regarding whether you prefer a refund or exchange. If there is ever an error in your order or bill, we will make sure it is corrected. Don't hesitate to call. Your satisfaction is 100% guaranteed! Postage and handling is not refundable. Sorry, no returns on personalized items.
Price Matching Policy
If, within 30 days of your purchase, you find an identical item advertised at a lower price in any U.S. competitor's catalog or on any U.S. competitor's website, we'll refund the difference. This "price matching" guarantee applies to first quality, all new, in stock, factory sealed products of the same brand and website. This "price matching" policy does NOT apply to shipping charges, taxes, sale items, clearance items, typographical errors, buyers clubs, or other offers which require a membership fee. The minimum refund for this "price matching" guarantee is $1.00. To apply for a refund regarding a U.S. competitor's catalog, mail the catalog to:
Imagine Toys
Attn: Price Guarantee
P.O. Box 5694
Kalamazoo, MI 49003
To apply for a refund regarding a U.S. competitor's website, send the "link" to: customercare@imaginetoys.com along with your name, address, and item name.
Safety Information